I had a horrible experience in the past with a certain Starbucks. The customer service level did not measure to the standards or mission statements that are publicly displayed on the website. This made me frustrated. So, I decided to not visit that Starbucks location in the future. This past week, Derrick spoke about forgiving those who you think have wronged you. After prayer this morning, I was convicted of not showing forgiveness to Starbucks. This may seem small to some, but to those who have heard me speak about my experience know how passionate I was about this issue I encountered and customer service levels.
You don't even have to be spiritual to know that you should let things go and not hold on to any wrongs. And we've all heard the saying to forgive and forget. One thing I am not good at is the forgetting part. I will always have the memory but I can tell you that I can forgive. With all that, I forgive you Starbucks. But, this does not mean I will forget because my memory does not allow me to do that.
I hope Starbucks can forgive me.
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